Non-Voice Chat Support Specialist: Growth & Perks

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries

20% ND Maternity/Paternity Leave

Retirement/Life Insurance

Work-life Balance Processes

Job summary

A customer service firm in Mandaluyong is seeking candidates to join their team. The role includes communicating with customers through phone or written correspondence to resolve issues efficiently. No experience is required, and the company offers an open work environment, competitive salary, performance incentives, and various employee benefits. Opportunities for rapid career growth and work-life balance programs are also available.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to resolve issues efficiently and effectively.
• Sales and customer service orientation.

Responsibilities

• Communicate with customers via phone or written correspondence.
• Resolve customer issues on first contact when possible.
• Match customer needs to products and services.

Job description

A customer service firm in Mandaluyong is seeking candidates to join their team. The role includes communicating with customers through phone or written correspondence to resolve issues efficiently. No experience is required, and the company offers an open work environment, competitive salary, performance incentives, and various employee benefits. Opportunities for rapid career growth and work-life balance programs are also available.