Customer Support Agent – Voice & Non-Voice, Career Growth

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

Paid Training and Paid Time Off

Job summary

A leading consultancy firm is seeking motivated and reliable individuals in Mandaluyong, Philippines for customer support roles. Successful candidates will enjoy a competitive salary package, HMO coverage from Day 1, and performance bonuses. Responsibilities include resolving customer inquiries and maintaining records. Ideal applicants are at least high school graduates, willing to work onsite, and excited to build their careers. Join a workplace that values growth and teamwork.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries.
• Maintain accurate and updated records in internal systems.
• Ensure customer satisfaction by resolving issues professionally.

Skills

Customer service skills

Team collaboration

Problem-solving

Adaptability

Education

High school graduate or higher

Job description

A leading consultancy firm is seeking motivated and reliable individuals in Mandaluyong, Philippines for customer support roles. Successful candidates will enjoy a competitive salary package, HMO coverage from Day 1, and performance bonuses. Responsibilities include resolving customer inquiries and maintaining records. Ideal applicants are at least high school graduates, willing to work onsite, and excited to build their careers. Join a workplace that values growth and teamwork.