Non-Voice BPO CSR (Chat/Email) — Fresh Start in Cebu

Concentrix Philippines; Loay; On-site; PHP 180,000 - 240,000; Full time

Job summary

Concentrix Philippines in Cebu is hiring for a Non-Voice Account role (Chat/Email/Back Office) with potential shift to voice support if required. Open to SHS/HS graduates, including newbies, with no prior BPO experience.

You will receive paid training, supportive trainers, and a beginner-friendly environment while you start a BPO career in a stable company known for growth and clear career paths.

Qualifications

• SHS or HS graduate with no BPO experience required.
• Voice-ready or willing to handle calls if needed.
• Basic English communication skills.

Responsibilities

• Handle customer inquiries via chat and/or email.
• May transition to voice support depending on operational needs.
• Follow response guides, tools, and workflows.
• Maintain quality, accuracy, and proper documentation.

Skills

Basic English communication

Voice readiness

Willing to work onsite in Cebu

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Job description

Concentrix Philippines in Cebu is hiring for a Non-Voice Account role (Chat/Email/Back Office) with potential shift to voice support if required. Open to SHS/HS graduates, including newbies, with no prior BPO experience.

You will receive paid training, supportive trainers, and a beginner-friendly environment while you start a BPO career in a stable company known for growth and clear career paths.