Concentrix Cebu Hiring BPO Agents No CC Experience Required

Recruitify_HR; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO

Paid training

Leaves & holidays

Night diff & incentives

Career growth

Mentors & leaders

Modern facilities

Beginner-friendly accounts

Job summary

Concentrix Cebu is hiring Call Center Agents in Cebu City, welcoming fresh grads and career shifters with no BPO experience. Roles include handling calls, chats, or emails across healthcare, telco, e-commerce, and more, with onsite work and beginner-friendly accounts.

Competitive salary ranges from ₱15,000 to ₱25,000 per month, plus benefits like HMO, paid training, leaves and holidays, night differential and incentives, and clear promotion paths.

Qualifications

• At least Senior High School graduate or High School graduate (Old Curriculum).
• No BPO experience required – fresh graduates and career shifters encouraged.
• Good communication skills (English or Tagalog).

Responsibilities

• Answer calls, chats, or emails from customers.
• Assist with billing, product inquiries, account updates, and technical troubleshooting.
• Provide excellent customer service with accuracy and empathy.
• Follow company processes, compliance guidelines, and quality standards.
• Escalate issues when necessary to ensure customer satisfaction.

Skills

Communication skills

Education

Senior High School

Job description

Start Your BPO Career with Concentrix Cebu!

We accept Fresh Grads, No BPO Experience & Career Shifters (SM, Gaisano, Ace, Mcdo, Jollibee, Hotel - ANY Industry!)

Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you.

Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!

Location: Concentrix Cebu – centrally located with easy access to public transport and lifestyle hubs.

Description

• Answer calls, chats, or emails from customers.
• Assist with billing, product inquiries, account updates, and technical troubleshooting.
• Provide excellent customer service with accuracy and empathy.
• Follow company processes, compliance guidelines, and quality standards.
• Escalate issues when necessary to ensure customer satisfaction.

What We Offer

Competitive salary ₱15,000–₱25,000/month for provincial sites

Full BPO Benefits Package

• HMO (health insurance) coverage
• Paid training
• Paid leaves and holiday pay
• Night differential & performance incentives
• Career growth opportunities with promotion tracks and leadership programs
• Supportive mentors and leaders who value your success
• State-of-the-art facilities with comfortable workspaces in Cebu
• Beginner-friendly accounts for those new to the industry

Qualifications

• At least Senior High School graduate or High School graduate (Old Curriculum)
• No BPO experience required – fresh graduates and career shifters are encouraged to apply
• Good communication skills (English or Tagalog)
• Willing to work onsite in Cebu City

Why Join Concentrix?

Concentrix is a global leader in customer experience. We provide the tools, training, and opportunities for you to succeed, whether you’re starting your first job or advancing your BPO career.

Join us at Concentrix Cebu and take the first step toward a fulfilling and rewarding career.