Concentrix Cebu Hiring Newbie BPO Non Voice TSR

Recruitify_HR; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Paid training

Trainer support

Beginner-friendly environment

Competitive salary + allowances

Night differential

Job summary

Concentrix Cebu is hiring for a non-voice account based in Cebu City. The role focuses on chat and email support, with flexibility for voice tasks if required by the business. Training is provided to new entrants, making it suitable for SHS/HS graduates seeking a stable career path in the BPO sector.

This onsite position offers a beginner-friendly environment with opportunities for long-term growth, performance incentives, and night differential where applicable.

Qualifications

• Basic English communication skills required.
• Willingness to handle voice calls if needed.
• Open to onsite work in Cebu and shifting schedules.
• Fresh graduates welcome to apply.
• No prior BPO experience required for entry roles.

Responsibilities

• Handle customer inquiries via chat and/or email.
• May transition to voice support if needed by account.
• Follow response guides, tools, and workflows.
• Maintain quality, accuracy, and proper documentation.
• Be flexible for voice support when required.

Skills

Basic English communication

Voice-ready

Onsite work

Flexible schedules

Fresh grads welcome

Education

SHS Graduate (Senior High School)

HS Graduate (Old Curriculum)

Job description

CONCENTRIX CEBU IS HIRING – NON-VOICE ACCOUNT

SHS GRAD / HS GRAD (OLD CURRICULUM) | NO BPO EXPERIENCE REQUIRED

Looking to start your BPO career in Cebu with a non-voice role?

Concentrix Cebu is hiring for Non-Voice Accounts, but applicants must be voice-ready in case business needs require phone support.

This is a great opportunity for fresh graduates, career shifters, and first-time BPO applicants who want a stable company with long-term growth.

WHY THIS OPPORTUNITY IS WORTH IT

• NON-VOICE ACCOUNT (Chat / Email / Back Office – based on availability)
• Applicants must be VOICE-READY if needed by the account

No BPO Experience Required – Open To Newbies

Paid training with full guidance

Supportive trainers and beginner-friendly environment

Competitive salary package + allowances

Performance incentives and night differential (if applicable)

Job Description

• Handle customer inquiries via chat and/or email
• May transition to voice support depending on operational needs
• Follow response guides, tools, and workflows
• Maintain quality, accuracy, and proper documentation
• While the role starts as non-voice, flexibility for voice support is required.

Qualifications

• Senior High School (SHS) Graduate or
• High School Graduate (Old Curriculum)
• Basic English communication skills
• Voice-ready and flexible to handle calls if needed
• Willing to work onsite in Cebu
• Open to shifting schedules
• Applicants from other industries are welcome!
• (Service crew, retail staff, hotel staff, office assistants, fast food crews, store cashiers, fresh grads, and career shifters)

WHY CONCENTRIX?

• One of the most stable BPO companies in the Philippines
• Clear career paths (QA, SME, Team Lead, Trainer)
• Strong training culture and employee support

LOCATION – CONCENTRIX CEBU

Accessible For Applicants From

Cebu City, Mandaue, Lapu-Lapu, Talisay, Consolacion, and nearby areas