Concentrix Cebu Hiring Newbie Bpo Non Voice Tsr

Concentrix Philippines; Loay; On-site; PHP 180,000 - 240,000; Full time

Job summary

Concentrix Philippines in Cebu is hiring for a Non-Voice Account role (Chat/Email/Back Office) with potential shift to voice support if required. Open to SHS/HS graduates, including newbies, with no prior BPO experience.

You will receive paid training, supportive trainers, and a beginner-friendly environment while you start a BPO career in a stable company known for growth and clear career paths.

Qualifications

• SHS or HS graduate with no BPO experience required.
• Voice-ready or willing to handle calls if needed.
• Basic English communication skills.

Responsibilities

• Handle customer inquiries via chat and/or email.
• May transition to voice support depending on operational needs.
• Follow response guides, tools, and workflows.
• Maintain quality, accuracy, and proper documentation.

Skills

Basic English communication

Voice readiness

Willing to work onsite in Cebu

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Job description

CONCENTRIX CEBU IS HIRING – NON-VOICE ACCOUNT

SHS GRAD / HS GRAD (OLD CURRICULUM) | NO BPO EXPERIENCE REQUIRED

Looking to start your BPO career in Cebu with a non-voice role?
Concentrix Cebu is hiring for Non-Voice Accounts, but applicants must be voice-ready in case business needs require phone support.

This is a great opportunity for fresh graduates, career shifters, and first-time BPO applicants who want a stable company with long-term growth.

WHY THIS OPPORTUNITY IS WORTH IT

• NON-VOICE ACCOUNT (Chat / Email / Back Office – based on availability)
• Applicants must be VOICE-READY if needed by the account
• No BPO experience required – open to newbies
• Paid training with full guidance
• Supportive trainers and beginner-friendly environment
• Competitive salary package + allowances
• Performance incentives and night differential (if applicable)

JOB DESCRIPTION

Handle customer inquiries via chat and/or email
May transition to voice support depending on operational needs
Follow response guides, tools, and workflows
Maintain quality, accuracy, and proper documentation

While the role starts as non-voice, flexibility for voice support is required.

QUALIFICATIONS

• Senior High School (SHS) Graduate or
• High School Graduate (Old Curriculum)
• NO BPO EXPERIENCE REQUIRED
• Basic English communication skillsVoice-ready and flexible to handle calls if needed
• Willing to work onsite in Cebu

Open to shifting schedules
Applicants from other industries are welcome!
(Service crew, retail staff, hotel staff, office assistants, fast food crews, store cashiers, fresh grads, and career shifters)

WHY CONCENTRIX?

One of the most stable BPO companies in the Philippines

Clear career paths (QA, SME, Team Lead, Trainer)

Strong training culture and employee support

Ideal company to build solid BPO experience

LOCATION – CONCENTRIX CEBU

Accessible for applicants from:
Cebu City, Mandaue, Lapu-Lapu, Talisay, Consolacion, and nearby areas