Entry-Level BPO Agent: Fresh Start in Cebu

Recruitify_HR; Cebu City; Presencial; PHP 167 000 - 279 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO

Paid training

Leaves & holidays

Night diff & incentives

Career growth

Mentors & leaders

Modern facilities

Beginner-friendly accounts

Resumo da oferta

Concentrix Cebu is hiring Call Center Agents in Cebu City, welcoming fresh grads and career shifters with no BPO experience. Roles include handling calls, chats, or emails across healthcare, telco, e-commerce, and more, with onsite work and beginner-friendly accounts.

Competitive salary ranges from ₱15,000 to ₱25,000 per month, plus benefits like HMO, paid training, leaves and holidays, night differential and incentives, and clear promotion paths.

Qualificações

• At least Senior High School graduate or High School graduate (Old Curriculum).
• No BPO experience required – fresh graduates and career shifters encouraged.
• Good communication skills (English or Tagalog).

Responsabilidades

• Answer calls, chats, or emails from customers.
• Assist with billing, product inquiries, account updates, and technical troubleshooting.
• Provide excellent customer service with accuracy and empathy.
• Follow company processes, compliance guidelines, and quality standards.
• Escalate issues when necessary to ensure customer satisfaction.

Conhecimentos

Communication skills

Formação académica

Senior High School

Descrição da oferta de emprego

Concentrix Cebu is hiring Call Center Agents in Cebu City, welcoming fresh grads and career shifters with no BPO experience. Roles include handling calls, chats, or emails across healthcare, telco, e-commerce, and more, with onsite work and beginner-friendly accounts.

Competitive salary ranges from ₱15,000 to ₱25,000 per month, plus benefits like HMO, paid training, leaves and holidays, night differential and incentives, and clear promotion paths.