Non-Voice Chat & Email Support — Fresh Graduates Welcome

Private Advertiser; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Bonuses and performance incentives

Paid training

Night differential and holiday pay

Opportunities for career growth

Job summary

Private Advertiser in Cebu City is hiring for Non-Voice Customer Support roles focused on chat and email, with no calls. Fresh graduates and first-time jobseekers are welcome; no BPO experience needed. Good written English and the ability to handle customer concerns are required.

Onsite work with shifting schedules is required. You'll receive a competitive salary package, bonuses, paid training, night differential and holiday pay, plus opportunities for career growth.

Qualifications

• Fresh graduates and first-time jobseekers welcome
• No BPO experience needed for qualifying positions
• Good written English communication skills
• Can handle customer concerns and solve basic problems
• Willing to work onsite and on shifting schedules

Responsibilities

• Help customers through chat and email
• Answer questions and provide helpful solutions
• Keep customer records and interactions updated
• Make sure customers receive quality service

Skills

Written English

Customer communication

Problem solving

Tools

Chat software

Email platform

Job description

Private Advertiser in Cebu City is hiring for Non-Voice Customer Support roles focused on chat and email, with no calls. Fresh graduates and first-time jobseekers are welcome; no BPO experience needed. Good written English and the ability to handle customer concerns are required.

Onsite work with shifting schedules is required. You'll receive a competitive salary package, bonuses, paid training, night differential and holiday pay, plus opportunities for career growth.