Entry-Level Non-Voice BPO TSR: Chat & Email Support

Recruitify_HR; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Paid training

Trainer support

Beginner-friendly environment

Competitive salary + allowances

Night differential

Job summary

Concentrix Cebu is hiring for a non-voice account based in Cebu City. The role focuses on chat and email support, with flexibility for voice tasks if required by the business. Training is provided to new entrants, making it suitable for SHS/HS graduates seeking a stable career path in the BPO sector.

This onsite position offers a beginner-friendly environment with opportunities for long-term growth, performance incentives, and night differential where applicable.

Qualifications

• Basic English communication skills required.
• Willingness to handle voice calls if needed.
• Open to onsite work in Cebu and shifting schedules.
• Fresh graduates welcome to apply.
• No prior BPO experience required for entry roles.

Responsibilities

• Handle customer inquiries via chat and/or email.
• May transition to voice support if needed by account.
• Follow response guides, tools, and workflows.
• Maintain quality, accuracy, and proper documentation.
• Be flexible for voice support when required.

Skills

Basic English communication

Voice-ready

Onsite work

Flexible schedules

Fresh grads welcome

Education

SHS Graduate (Senior High School)

HS Graduate (Old Curriculum)

Job description

Concentrix Cebu is hiring for a non-voice account based in Cebu City. The role focuses on chat and email support, with flexibility for voice tasks if required by the business. Training is provided to new entrants, making it suitable for SHS/HS graduates seeking a stable career path in the BPO sector.

This onsite position offers a beginner-friendly environment with opportunities for long-term growth, performance incentives, and night differential where applicable.