No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring an on-site Customer Service Representative in Pasig to support customers via phone, email, and chat. No prior experience required; training will be provided. You should have strong communication skills, active listening abilities, and basic computer proficiency.

The role focuses on handling inquiries, explaining policies, and resolving issues with professionalism. Responsibilities include addressing account details, product information, and order updates,

Qualifications

• No experience required; training provided.
• Strong communication and active listening abilities are essential.
• Basic computer proficiency and familiarity with common software are expected.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

High School Diploma

Job description

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

Tips

Some of our features may not work properly on your device.