No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Palawan; On-site; PHP 201,000 - 301,000; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers through phone, email, and chat. On-site in Palawan, we welcome applicants with no experience from K-12, college, or fresh graduates.

You will handle inquiries, provide product information, and troubleshoot technical concerns while maintaining professional communication and accurate records.

Qualifications

• No experience required; accepts K-12, college, and fresh graduates.
• Excellent communication and active listening skills.
• Basic computer proficiency required.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer skills

Education

Senior High School

K-12 / College

Job description

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

On-site - Palawan No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

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