No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Pampanga; Sur place; PHP 201 000 - 312 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Résumé du poste

Neksjob Philippines is hiring a Customer Service Representative to support customers via phone, email, and chat. You’ll answer inquiries, provide product information, and troubleshoot technical concerns.

No experience required; accepts K-12/College/Fresh grads. Strong communication and active listening are essential; basic computer skills needed. Training and professional development are provided.

Qualifications

• No prior experience required.
• K-12/College/Fresh grads accepted.
• Excellent communication and problem-solving skills are essential.
• Able to handle multiple inquiries and maintain professionalism.

Responsabilités

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Connaissances

Strong communication

Active listening

Basic computer proficiency

Description du poste

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

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