No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. On-site in Muntinlupa, no experience required; high school or college background accepted. You’ll handle inquiries, provide product information, and troubleshoot issues with a focus on first-contact resolution.

The role emphasizes clear communication, active listening, and basic computer skills. Training and development are provided as part of the role.

Qualifications

• No prior experience required for this role.
• Excellent communication and active listening skills.
• Basic computer literacy and ability to type.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns on first contact when possible.
• Maintain accurate records of customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

Senior High School

College Degree

Fresh Graduate

Job description

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Chat

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

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