No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Bacolod; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO

Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You will answer inquiries, provide product information, and troubleshoot technical concerns, working on-site in the Philippines.

Ideal candidates have strong communication and active listening skills, with basic computer proficiency and a client-focused mindset. Paid training, career growth, bonuses, and health benefits accompany this role.

Qualifications

• SH/SHS graduate or equivalent.
• Willing to work on-site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Strong communication skills

Active listening

Basic computer literacy

Education

SH/SHS Grad

Job description

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Qualifications

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment