No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Iloilo City; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Iloilo City is seeking a Customer Service Representative to support customers through phone, email, and chat, answering inquiries and troubleshooting basic issues.

No prior experience required; candidates may be fresh graduates or with K-12/College background. The role includes comprehensive training, performance-based rewards, and clear progression.

Qualifications

• No experience required; accepts fresh graduates or those with K-12/College education.
• Willing to learn customer service processes and product information.
• Excellent verbal and written communication.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Strong communication skills

Active listening

Basic computer proficiency

Education

High School diploma or equivalent

Job description

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Professional Development

• Job Training
• Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.