No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

Neksjob Philippines; Cebu City; On-site; PHP 210,000 - 300,000; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines in Cebu City is hiring a Customer Service Representative on-site. No experience required and candidates from K-12 or college backgrounds, including fresh graduates, are welcome to apply.

You will support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. Training is provided to help you succeed.

Qualifications

• Strong communication skills and active listening abilities.
• Basic computer proficiency required.
• No prior experience required for this role.

Responsibilities

• Handle inbound calls regarding account details, product information, and order updates.
• Explain company policies and service offerings to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

K-12 accepted

College degree accepted

Fresh grads welcome

Job description

No Required Experience! | BPO Agent - Accepts K-12/College/Fresh Grads

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

• Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active listening abilities, and basic computer proficiency.

Main Responsibilities

Handle inbound phone calls regarding account details, product information, and order updates.

Explain company policies, service offerings, and account options clearly to clients.

Analyze and troubleshoot customer issues in a calm, professional manner.

Resolve concerns promptly, aiming to fix issues on the initial contact.

Maintain clean and accurate records of all customer interactions and account changes.

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