No Phone Calls Hotel Stay Reservations Agent | Fresh Grads

Caldwell Communications; Quezon City; Presencial; PHP 264.000 - 316.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Career growth opportunities

Performance incentives and bonuses

Salary up to ₱26,000

Descripción de la vacante

Caldwell Communications in Quezon City is hiring a Customer Service Representative for a hotel reservation account. You will assist customers with bookings, cancellations and modifications, checking availability and policies, while delivering excellent service.

No prior BPO experience is required; training is provided. This full-time onsite role offers paid training and opportunities for career growth, with a salary up to ₱26,000 monthly.

Formación

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsabilidades

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Conocimientos

Good English communication

Basic computer skills

Educación

High School or Senior High School graduate

Descripción del empleo

Customer Service Representative – Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City
Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne