Chat Support Hotel Booking Representative | Fairview

Caldwell Communications; Quezon City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Performance incentives

Career growth opportunities

Job summary

Caldwell Communications is hiring for a Customer Service Representative - Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a salary of up to ₱26,000 per month with full-time hours.

No experience is required, making it ideal for fresh graduates looking to start a career in hospitality customer service. Training is provided, and opportunities for growth exist within the company.

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Skills

Good English communication

Basic computer skills

Willing to work onsite and on shifting

Education

High School or Senior High School graduate

Job description

Customer Service Representative - Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative - Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne

Start your career in customer service, travel, and hospitality with a Hotel Reservation Account. Freshers are welcome to apply!