Nightshift Customer Service Rep — Onsite, Novaliches | PTO

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO (Paid Time Off)

Career development

Inclusive culture

Community involvement

Global learning culture

Job summary

TTEC is hiring a Customer Service Representative for the night shift, onsite at Novaliches, Quezon City. You will handle customer inquiries, research solutions, and provide accurate product knowledge to ensure exceptional service.

The role emphasizes communication skills, problem solving, and customer care within a supportive team environment. Ideal candidates have completed senior high school or some college and possess at least 3 months of BPO experience, with strong business writing and

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Explain product or service knowledge and help customers with their inquiries.

Skills

BPO experience

Great communication

Business writing

Product knowledge

Computer literacy

Education

Senior high / some college

Job description

TTEC is hiring a Customer Service Representative for the night shift, onsite at Novaliches, Quezon City. You will handle customer inquiries, research solutions, and provide accurate product knowledge to ensure exceptional service.

The role emphasizes communication skills, problem solving, and customer care within a supportive team environment. Ideal candidates have completed senior high school or some college and possess at least 3 months of BPO experience, with strong business writing and