Nightshift Onsite Customer Specialist — Novaliches

TTEC; Quezon City; On-site; PHP 167,000 - 312,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Tuition reimbursement

Wellness incentives

Job summary

TTEC in Novaliches, Quezon City, is seeking a Customer Service Representative for night shift to help customers with product and service inquiries, delivering care and resolutions that turn everyday interactions into exceptional experiences.

The role requires a completed senior high school or two years of college, plus at least 3 months of BPO experience, strong verbal and written communication, computer literacy, and the ability to work onsite in Robinsons Place Novaliches area.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer service

Research skills

Computer literacy

Education

Senior high school or some college

Tools

Microsoft Office

Job description

TTEC in Novaliches, Quezon City, is seeking a Customer Service Representative for night shift to help customers with product and service inquiries, delivering care and resolutions that turn everyday interactions into exceptional experiences.

The role requires a completed senior high school or two years of college, plus at least 3 months of BPO experience, strong verbal and written communication, computer literacy, and the ability to work onsite in Robinsons Place Novaliches area.