Nightshift Onsite Customer Support Specialist

TTEC; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You will help customers, provide accurate information, and resolve issues with a customer-first mindset.

Ideal candidates have completed senior high school or some college, at least 3 months of BPO experience, and strong verbal communication plus business writing skills. Computer literacy is required and the role offers a benefits package based on position.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Able to recognize, apply, and explain product or service knowledge.
• Proficient with computer applications.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

Verbal communication

Business writing

Computer literacy

Education

Senior high school diploma or some college

Job description

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You will help customers, provide accurate information, and resolve issues with a customer-first mindset.

Ideal candidates have completed senior high school or some college, at least 3 months of BPO experience, and strong verbal communication plus business writing skills. Computer literacy is required and the role offers a benefits package based on position.