Nightshift Onsite Customer Service Pro — Growth & Benefits

TTEC; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will help customers by answering inquiries, offering solutions with empathy, and guiding them to a positive experience.

Ideal candidates have completed senior high school or two years in college, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. Join a company with a supportive development culture and meaningful benefits.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Written communication

Product knowledge

Computer basics

Customer service

Education

Senior high school / some college

Tools

CRM software

Job description

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will help customers by answering inquiries, offering solutions with empathy, and guiding them to a positive experience.

Ideal candidates have completed senior high school or two years in college, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. Join a company with a supportive development culture and meaningful benefits.