Nightshift Customer Experience Advocate (Onsite)

TTEC; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC's Novaliches site is seeking a Customer Service Representative to join the night shift onsite. You'll help customers by answering inquiries, resolving issues, and guiding product knowledge with a friendly approach.

Ideal candidates have completed senior high school or some college, at least 3 months BPO experience, strong verbal and business writing skills, plus basic computer experience. We offer a supportive culture and a benefits package, with growth opportunities within a globally

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or two years in college

Job description

TTEC's Novaliches site is seeking a Customer Service Representative to join the night shift onsite. You'll help customers by answering inquiries, resolving issues, and guiding product knowledge with a friendly approach.

Ideal candidates have completed senior high school or some college, at least 3 months BPO experience, strong verbal and business writing skills, plus basic computer experience. We offer a supportive culture and a benefits package, with growth opportunities within a globally