Nightshift CSR — Onsite in Novaliches | Great Benefits

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC Philippines is hiring a Customer Service Representative - Nightshift to be based onsite at Novaliches. You will assist customers, answer inquiries, and resolve issues with empathy and clarity, helping to turn ordinary interactions into exceptional experiences.

The ideal candidate has at least a senior high school diploma or two years of college, with 3 months of BPO experience, strong verbal communication and business writing, and basic computer skills.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Research for customer issues

Product knowledge

Education

Senior high school or two years in college

Job description

TTEC Philippines is hiring a Customer Service Representative - Nightshift to be based onsite at Novaliches. You will assist customers, answer inquiries, and resolve issues with empathy and clarity, helping to turn ordinary interactions into exceptional experiences.

The ideal candidate has at least a senior high school diploma or two years of college, with 3 months of BPO experience, strong verbal communication and business writing, and basic computer skills.