Night Shift Customer Service Specialist - Onsite Novaliches

TTEC; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for the Nightshift role, onsite at Novaliches in Quezon City. You will handle customer inquiries, research issues, and provide clear product knowledge while representing a global leader in customer experience solutions.

The ideal candidate has completed senior high school or two years of college, at least 3 months in a BPO, and strong written and verbal communication skills. Computer literacy is required.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Verbal communication

Business writing

Computer skills

Education

Senior high school or 2 years college

Tools

BPO experience

Job description

TTEC is seeking a Customer Service Representative for the Nightshift role, onsite at Novaliches in Quezon City. You will handle customer inquiries, research issues, and provide clear product knowledge while representing a global leader in customer experience solutions.

The ideal candidate has completed senior high school or two years of college, at least 3 months in a BPO, and strong written and verbal communication skills. Computer literacy is required.