Nightshift Onsite Customer Support Advocate – Novaliches

TTEC; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Paid time off

Job summary

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

We’re looking for a team member who can answer customer inquiries, research solutions, and explain our products with empathy and clarity. A senior high school graduate or some college, plus at least 3 months of BPO experience, and solid communication skills are required.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Verbal communication

Business writing

Product knowledge

Education

Senior high school or some college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

We’re looking for a team member who can answer customer inquiries, research solutions, and explain our products with empathy and clarity. A senior high school graduate or some college, plus at least 3 months of BPO experience, and solid communication skills are required.