Nightshift Customer Advocate – Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Inclusive culture

Job summary

TTEC is seeking a Customer Service Representative - Nightshift, onsite in Novaliches. You’ll help customers by answering inquiries, guiding product usage, and resolving issues with care and professionalism.

The role requires a completed senior high school or some college, at least 3 months of BPO experience, strong verbal communication and business writing, and basic computer skills. Join a team that values service, learning, and a supportive culture.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Recognize and explain product or service knowledge.
• Proficient with computer basics.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication skills

Business writing

Product knowledge

Computer skills

Research

Education

Senior high school or some college

Job description

TTEC is seeking a Customer Service Representative - Nightshift, onsite in Novaliches. You’ll help customers by answering inquiries, guiding product usage, and resolving issues with care and professionalism.

The role requires a completed senior high school or some college, at least 3 months of BPO experience, strong verbal communication and business writing, and basic computer skills. Join a team that values service, learning, and a supportive culture.