Night Shift Telco CSR — Onsite in Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; Presencial; PHP 268.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness incentives

Tuition reimbursement

Paid time off (PTO)

Descripción de la vacante

TTEC Customer Care Management Philippines Inc is hiring a Nightshift Customer Service Representative to be stationed onsite in Novaliches, Quezon City. You will assist customers, resolve inquiries, and provide product support with a friendly, service-driven approach.

Ideal candidates have completed senior high school or two years of college, with at least 3 months of BPO experience, strong communication skills, and solid computer proficiency to navigate systems and document interactions.

Formación

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal and written communication skills.
• Ability to explain product or service knowledge clearly.
• Proficient computer skills and basic software literacy.

Responsabilidades

• Answer incoming customer inquiries via calls, chat, or email.
• Research and provide accurate resolutions to customer issues.

Conocimientos

Verbal communication

Business writing

Computer skills

BPO experience

Educación

Senior high school or 2 years in college

Herramientas

Office software

Descripción del empleo

TTEC Customer Care Management Philippines Inc is hiring a Nightshift Customer Service Representative to be stationed onsite in Novaliches, Quezon City. You will assist customers, resolve inquiries, and provide product support with a friendly, service-driven approach.

Ideal candidates have completed senior high school or two years of college, with at least 3 months of BPO experience, strong communication skills, and solid computer proficiency to navigate systems and document interactions.