Night Shift Telco Voice CSR – Onsite Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC Philippines is seeking a Customer Service Representative for nightshift working onsite in Novaliches. You will assist customers, provide product information, and resolve issues with a friendly, solution-driven approach.

Ideal candidates have basic education (senior high or college), at least 3 months of BPO experience, strong written and verbal communication, and basic computer skills. This role offers career development, inclusive culture, and a supportive benefits package.

Qualifications

• High school diploma or equivalent; senior high school completion or college coursework.
• Minimum 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Ability to understand and explain product or service knowledge.
• Basic computer skills and familiarity with common software.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school

Some college (2 years)

Job description

TTEC Philippines is seeking a Customer Service Representative for nightshift working onsite in Novaliches. You will assist customers, provide product information, and resolve issues with a friendly, solution-driven approach.

Ideal candidates have basic education (senior high or college), at least 3 months of BPO experience, strong written and verbal communication, and basic computer skills. This role offers career development, inclusive culture, and a supportive benefits package.