Night Shift CSR – Onsite Novaliches | Growth & PTO Benefits

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

Paid time off (PTO)

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. The role focuses on helping customers quickly, with product knowledge and compassionate service to resolve issues.

The position requires at least a senior high school diploma or two years of college, and a minimum of 3 months in a BPO environment, plus strong communication and writing skills. A supportive benefits package is offered.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience and basic software proficiency.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or 2 years in college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. The role focuses on helping customers quickly, with product knowledge and compassionate service to resolve issues.

The position requires at least a senior high school diploma or two years of college, and a minimum of 3 months in a BPO environment, plus strong communication and writing skills. A supportive benefits package is offered.