Night Shift Customer Care Pro - Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

TTEC Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will answer incoming customer inquiries, research issues, and provide clear, helpful resolutions while representing our brand with empathy and professionalism.

The ideal candidate has completed senior high school or some college, with 3+ months in a BPO environment, strong verbal and written communication, solid product knowledge, and basic computer skills to support customer interactions.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Research skills

Computer literacy

Education

Senior high school or 2-year college

Job description

TTEC Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will answer incoming customer inquiries, research issues, and provide clear, helpful resolutions while representing our brand with empathy and professionalism.

The ideal candidate has completed senior high school or some college, with 3+ months in a BPO environment, strong verbal and written communication, solid product knowledge, and basic computer skills to support customer interactions.