Night Shift CSR — Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Paid time off (PTO)

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You will help customers by answering inquiries, applying product knowledge, and resolving issues with a friendly, solution-focused approach.

The role emphasizes clear communication, writing skills, and computer proficiency, with training and a supportive, inclusive culture. Join a global team that values service excellence and career development.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school / 2 years college

Job description

TTEC in the Philippines is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You will help customers by answering inquiries, applying product knowledge, and resolving issues with a friendly, solution-focused approach.

The role emphasizes clear communication, writing skills, and computer proficiency, with training and a supportive, inclusive culture. Join a global team that values service excellence and career development.