Night Shift Customer Support – Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You’ll help customers, resolve issues, and provide clear product knowledge with strong communication skills.

We value a candidate with at least 3 months in BPO, solid verbal and written communication, and basic computer proficiency. A positive, service-driven mindset fits our inclusive culture and rewards dedication.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Be the difference between an average and exceptional customer experience.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Customer service

Education

Senior high school or some college

Job description

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You’ll help customers, resolve issues, and provide clear product knowledge with strong communication skills.

We value a candidate with at least 3 months in BPO, solid verbal and written communication, and basic computer proficiency. A positive, service-driven mindset fits our inclusive culture and rewards dedication.