Night Shift: Onsite Customer Support Pro in Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Nightshift Customer Service Representative to work onsite in Novaliches, Quezon City. The role focuses on assisting customers, providing clear information, and resolving issues with empathy and accuracy.

The ideal candidate will have at least a senior high school education, some college, and BPO experience, with strong communication and writing skills, plus basic computer literacy.

Qualifications

• 3 months of BPO experience or more
• Strong verbal communication and business writing skills
• Knowledge of product or service offerings helps you resolve inquiries efficiently

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers and resolve issues for customers

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school or some college

Tools

MS Office

Job description

TTEC Customer Care Management Philippines Inc is seeking a Nightshift Customer Service Representative to work onsite in Novaliches, Quezon City. The role focuses on assisting customers, providing clear information, and resolving issues with empathy and accuracy.

The ideal candidate will have at least a senior high school education, some college, and BPO experience, with strong communication and writing skills, plus basic computer literacy.