Night Shift Customer Care Pro – Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 257,000 - 324,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. Join a people-first team delivering exceptional customer experiences.

You’ll resolve inquiries, research solutions, and communicate clearly with customers. A short training period, supportive culture, and benefits are offered.

Ideal candidates have a completed senior high school or some college, at least 3 months of BPO experience, and strong verbal communication and business writing skills.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Computer experience.
• Recognize, apply, and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school or two years in college

Job description

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. Join a people-first team delivering exceptional customer experiences.

You’ll resolve inquiries, research solutions, and communicate clearly with customers. A short training period, supportive culture, and benefits are offered.

Ideal candidates have a completed senior high school or some college, at least 3 months of BPO experience, and strong verbal communication and business writing skills.