Night-Shift Sales Order Specialist - Precision & Impact

MicroSourcing International; Cagayan de Oro; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Healthcare day one

Dependent coverage

Paid time off

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking a Sales Order Processing Specialist for onsite night shifts at SM Downtown, Cagayan De Oro City. You will manage incoming orders, accurately enter data into the CRM, and coordinate invoicing with Accounting.

You’ll also track shipments, acknowledge receipts to customers, and escalate issues when needed. The role requires attention to detail, CRM experience (Salesforce/HubSpot a plus), solid English communication, and the ability to work overnight aligned to US business

Qualifications

• Proven accuracy in high-volume data entry or administrative work.
• Experience with CRM platforms; Salesforce/HubSpot is a plus.
• Strong written English for professional confirmations and internal communications.
• Proficient in Excel/Google Sheets with multi-tab workbooks.

Responsibilities

• Monitor a dedicated email inbox for incoming sales orders submitted by company sales representatives.
• Enter customer details, items, quantities, pricing, and terms into the CRM system.
• Submit invoice requests to Accounting for each processed order.
• Record and update shipment details in tracking spreadsheets as information becomes available.
• Confirm order receipt and entry with the submitting sales representative.
• For orders from customers, send acknowledgment with expected ship date (same-day or next-day).
• Escalate inquiries to Customer Service Team Lead as needed.
• Flag incomplete or unclear orders for clarification before processing.
• Maintain accurate records across CRM, invoicing, and shipment tracking files.
• Monitor order backlogs, identify discrepancies, and elevate risks to supervisor.
• Participate in shift rotation and provide coverage per schedule.

Skills

Attention to detail

English communication

Independent work

Time management

Data-entry accuracy

Tools

Salesforce

HubSpot

CRM systems

Job description

MicroSourcing is seeking a Sales Order Processing Specialist for onsite night shifts at SM Downtown, Cagayan De Oro City. You will manage incoming orders, accurately enter data into the CRM, and coordinate invoicing with Accounting.

You’ll also track shipments, acknowledge receipts to customers, and escalate issues when needed. The role requires attention to detail, CRM experience (Salesforce/HubSpot a plus), solid English communication, and the ability to work overnight aligned to US business