Night-Shift Sales Encoder: Fast-Paced Order Processing

MicroSourcing International

Cagayan de Oro

On-site

PHP 290,000 - 424,000

Full time

2 days ago
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Benefits offered by this job

Healthcare on day one
Dependent coverage
Paid time-off with cash conversion
Group life insurance
Performance bonuses
Flexible work arrangements

Job summary

MicroSourcing is seeking a Sales Encoder to join our onsite team at SM Downtown, Cagayan De Oro City for the night shift. You will process sales orders, enter customer and item details into the CRM, and coordinate with Accounting for invoicing while tracking shipments.

The role requires strong data-entry accuracy, CRM familiarity (Salesforce/HubSpot is a plus), and solid English communication. You will work independently with US business hours alignment and support cross-functional teams.

Qualifications

  • Demonstrated accuracy and strong attention to detail in high-volume data entry or administrative work.
  • Proficiency with CRM platforms; experience with Salesforce or HubSpot is an advantage.
  • Strong written English skills for professional order confirmations and internal communication.
  • Moderate spreadsheet proficiency with formulas, sorting, filtering, and multi-tab workbooks.

Responsibilities

  • Monitor a dedicated email inbox for incoming sales orders from company sales reps.
  • Enter customer details, items, quantities, pricing, and terms into the CRM system.
  • Submit invoice requests to Accounting for each processed order.
  • Record and update shipment details in tracking spreadsheets as information becomes available.
  • Confirm order receipt and entry with the submitting sales representative.
  • Escalate additional inquiries to Customer Service Team Lead as needed.
  • Flag incomplete or unclear orders for clarification before processing.
  • Maintain accurate records across CRM, invoicing, and shipment tracking files.
  • Monitor order backlogs and escalate risks to the supervisor as needed.
  • Participate in shift rotation and provide coverage per schedule.

Skills

Attention to detail
Strong written English
CRM experience
Spreadsheet proficiency
Night shift endurance

Tools

Salesforce
HubSpot

Job description

MicroSourcing is seeking a Sales Encoder to join our onsite team at SM Downtown, Cagayan De Oro City for the night shift. You will process sales orders, enter customer and item details into the CRM, and coordinate with Accounting for invoicing while tracking shipments.

The role requires strong data-entry accuracy, CRM familiarity (Salesforce/HubSpot is a plus), and solid English communication. You will work independently with US business hours alignment and support cross-functional teams.

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