Night-Shift Sales Order Specialist – Data & Ops

MicroSourcing International; Cagayan de Oro; On-site; PHP 335,000 - 536,000; Full time

Benefits offered by this job

Healthcare from day one

Performance bonuses

Paid time-off with cash conversion

Job summary

MicroSourcing is seeking a Sales Order Processing Specialist to manage orders from company sales reps, accurately enter details into the CRM, and coordinate invoicing with Accounting.

You will update shipment records, confirm receipts, and escalate issues while working onsite at SM Downtown, Cagayan De Oro during the night shift, aligning with US business hours. Competitive rewards and benefits accompany the role.

Qualifications

• High-volume data entry requires accuracy and attention to detail.
• Experience with CRM systems like Salesforce or HubSpot is a plus.
• Strong written English for order confirmations and internal communication.
• Moderate spreadsheet proficiency for multi-tab workbooks.

Responsibilities

• Monitor a dedicated email inbox for incoming sales orders.
• Enter customer details, items, quantities, pricing, and terms into the CRM.
• Submit invoice requests to Accounting per workflow.
• Record and update shipment details in tracking spreadsheets.
• Confirm order receipt and entry with sales representative.
• Send acknowledgment to customers with ship date (same/next day).
• Escalate inquiries to Customer Service Team Lead.
• Flag incomplete or unclear orders for clarification.
• Maintain accurate records across CRM, invoicing, and shipment tracking.
• Monitor backlogs and elevate risks to the supervisor.
• Participate in shift rotation and provide coverage.

Skills

Data entry accuracy

CRM platforms

Sales order processing

Written English

Spreadsheet skills

Overnight schedule

Independent work

Tools

Salesforce

HubSpot

Job description

MicroSourcing is seeking a Sales Order Processing Specialist to manage orders from company sales reps, accurately enter details into the CRM, and coordinate invoicing with Accounting.

You will update shipment records, confirm receipts, and escalate issues while working onsite at SM Downtown, Cagayan De Oro during the night shift, aligning with US business hours. Competitive rewards and benefits accompany the role.