Night-Shift Onsite Customer Support Specialist

WHR Global Consulting; Iloilo City; On-site; PHP 240,000 - 320,000; Full time

Job summary

A consulting firm in Iloilo City is looking for a Customer Service Representative for night shifts. This on-site role requires interaction with clients, handling inquiries and resolving issues with professionalism. Candidates should have at least a high school diploma and BPO experience is preferred, though fresh graduates are welcome. Strong communication and problem-solving skills are essential for this position, with a flexible schedule for shifts.

Qualifications

• Minimum 1 year of BPO international voice experience or completed at least 2 years in college.
• Fresh graduates welcome, strong communication skills required.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Serve as the primary point of contact for clients.
• Address inquiries and resolve technical or service-related issues.
• Provide accurate information about products or services.

Skills

English Language

Customer Service

Problem Solving

Interpersonal Skills

Education

High School or Senior High School graduate

At least 2 years in college

Job description

A consulting firm in Iloilo City is looking for a Customer Service Representative for night shifts. This on-site role requires interaction with clients, handling inquiries and resolving issues with professionalism. Candidates should have at least a high school diploma and BPO experience is preferred, though fresh graduates are welcome. Strong communication and problem-solving skills are essential for this position, with a flexible schedule for shifts.