Customer Service Specialist - Night Shift & Incentives

Alorica Philippines; Ilocos Norte; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Paid Training

Vacation Leave / Personal Time Off

Annual Performance Increase

13th Month Pay

Job summary

A prominent BPO company in Ilocos Norte, Philippines, is seeking customer service representatives to address inquiries through multiple channels. Ideal candidates should possess strong problem-solving and interpersonal skills, and previous BPO experience is not required. The role offers competitive salary packages and various employee benefits. Training will be provided, making it an excellent opportunity for fresh graduates and job seekers.

Qualifications

• No BPO experience needed – Will train you!
• Competitive salary packages offered.
• Work onsite with a professional and supportive team.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Maintain accurate customer records in the system.
• Gather and relay customer feedback.

Skills

English Language

Call Centre

Strong Work Ethic

Problem Solving

Team Player

Technical Skills

Interpersonal Skills

Customer Service

People Skills

Organizational Skills

Education

High School Graduate

Vocational Graduate

College Undergraduate

Fresh Graduates

Job description

A prominent BPO company in Ilocos Norte, Philippines, is seeking customer service representatives to address inquiries through multiple channels. Ideal candidates should possess strong problem-solving and interpersonal skills, and previous BPO experience is not required. The role offers competitive salary packages and various employee benefits. Training will be provided, making it an excellent opportunity for fresh graduates and job seekers.