Night-Shift HR Services Associate | Hybrid

Hammerjack Pty Ltd

Philippines

Hybrid

PHP 360,000 - 540,000

Full time

3 days ago

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Job summary

Hammerjack Pty Ltd in Philippines seeks a HR Shared Services Associate to support payroll, benefits, and HR transactions within a hybrid work setup. You will ensure data accuracy, privacy, and compliance while handling employee records and HRIS interfaces.

The role emphasizes process improvement, collaboration with HR teams, and adherence to SLAs, with rotating shifts including North America hours.

Qualifications

Bachelor's Degree is required.
HR Shared Services experience preferred.
Strong written and verbal communication skills.
Ability to plan and prioritize workload.
Ability to work as part of a team and alone with a can do attitude.
Willing to be assigned on rotating shift and in North America hours.

Responsibilities

Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics.
Administer ServiceCentral resolutions based on assigned access and other HR systems-related support.
Assist with maintaining accurate employee records including associate personal files.
Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues.
Follow the defined processes in GHRS; cooperate on process efficiency and improvement projects.
Identify opportunities for better team efficiencies and implement with leadership.
Maintain employee data accuracy and privacy.
Monitor team tasks and ensure completion entries in trackers.
Deepen HR knowledge to gain credibility across areas.
Enhance processes and value-added services for internal customers.