Customer Service Agent (Project-Based)

Onsemi

Philippines

On-site

PHP 279,000 - 390,600

Full time

14 days+

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Job summary

A leading semiconductor company in the Philippines seeks a candidate to support customer service operations during the Goldmine R2 transition. The role involves order management, customer portal updates, and more. Candidates must be graduates of a 4 or 5 year degree program, have proficiency in Excel, and strong communication skills. Knowledge of semiconductor processes and experience with Salesforce CRM are advantageous. The position requires a night shift work schedule.

Qualifications

Graduates with degrees related to business management or engineering.
Knowledge of basic semiconductor processes and terminologies.
Experience with Salesforce CRM is advantageous.

Responsibilities

Support customer service operations related to order management.
Assist with line down registration and request for quotes.
Update customer portal and tag orders in the system.

Skills

Excel proficiency

Written communication

Verbal communication

Flexible in shift schedules

Education

Graduate of any 4 or 5 year college degree

Tools

Salesforce CRM

Job description

Support Customer Service Operations on non‑critical deliverables relating to order management, line down registration, request for quotes, customer portal updates, and order tagging in system during Goldmine R2 transition.

Qualifications

Graduate of any 4 or 5 year college degree with high relations to business management and/or any related engineering field. Knowledge on basic semiconductor process and terminologies is an advantage. Proficient in Excel. High on written and verbal communications. Experience on Salesforce CRM tool an advantage. Flexible to work on shifts schedules.

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end‑markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Job Info