Customer Service Agent (Project-Based)

onsemi; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Job summary

onsemi is seeking a Customer Service Operations support role in Muntinlupa, Philippines. This position involves managing non-critical deliverables related to order management, handling customer inquiries, and ensuring smooth transitions during system updates. Candidates must have a relevant college degree, proficiency in Excel, and strong communication skills. Experience with Salesforce CRM is a plus. Join a dynamic team committed to customer satisfaction.

Qualifications

• Graduate with knowledge in business management or engineering.
• Proficiency in Excel.
• Good communication skills, both written and verbal.

Responsibilities

• Support Customer Service Operations on order management.
• Handle line down registration and request for quotes.
• Update customer portal during Goldmine R2 transition.

Skills

Written and verbal communication skills

Proficient in Excel

Knowledge of basic semiconductor processes

Experience with Salesforce CRM

Education

Graduate of any 4 or 5 year college degree related to business management or engineering

Job description

Job Description

Support Customer Service Operations on non‑critical deliverables relating to order management, line down registration, request for quotes, customer portal updates, and order tagging in system during Goldmine R2 transition.

Qualifications

Graduate of any 4 or 5 year college degree with high relations to business management and/or any related engineering field. Knowledge on basic semiconductor process and terminologies is an advantage. Proficient in Excel. High on written and verbal communications. Experience on Salesforce CRM tool an advantage. Flexible to work on shifts schedules.