Customer Service Agent (Project-Based)

onsemi; Carmona; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading semiconductor company located in Cavite, Philippines, is seeking a candidate to support customer service operations in non-critical deliverables such as order management and customer portal updates. Ideal candidates should have a relevant degree, strong communication skills, and be proficient in Excel. Familiarity with Salesforce CRM and semiconductor terminologies is a plus. This position requires flexibility with shift schedules and offers a role in a dynamic work environment committed to innovation.

Qualifications

• Knowledge of basic semiconductor process and terminologies is an advantage.
• Flexible to work on shift schedules.

Responsibilities

• Support Customer Service Operations on non‑critical deliverables relating to order management.
• Handle updates for the customer portal.
• Perform order tagging in the system during Goldmine R2 transition.

Skills

Proficient in Excel

High written and verbal communication skills

Education

Graduate of any 4 or 5 year college degree with focus on business management and/or related engineering field

Tools

Salesforce CRM

Job description

Job Description

Support Customer Service Operations on non‑critical deliverables relating to order management, line down registration, request for quotes, customer portal updates, and order tagging in system during Goldmine R2 transition.

Qualifications

• Graduate of any 4 or 5 year college degree with focus on business management and/or related engineering field.
• Knowledge of basic semiconductor process and terminologies is an advantage.
• Proficient in Excel.
• High written and verbal communication skills.
• Experience with Salesforce CRM tool is an advantage.
• Flexible to work on shift schedules.

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end‑markets, the company is accelerating change in megatrends such as vehicle electrification, safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

About the Team

We are committed to sourcing, attracting, and hiring high‑performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.