Night-Shift Customer Success & Sales Associate

Accenture in the Philippines; Muntinlupa; On-site; PHP 223,000 - 357,000; Full time

Job summary

Accenture in the Philippines is seeking a Customer Service Associate (JR SAM) for a Return to Office setup in Muntinlupa. You’ll work with clients to grow and retain their business by presenting solutions, negotiating contracts, and driving measurable value.

Requirements include at least 6 months of relevant experience, a voice-driven profile, and openness to handling various accounts. Night shift, weekends off, and axis location in Muntinlupa are noted.

Qualifications

• Voice profile required for communication-driven role.
• At least 6 months of relevant experience.
• Sales experience is an advantage for upsell opportunities.
• Open to handling any accounts as assigned.

Responsibilities

• Conduct outbound calls to current accounts.
• Identify and close upsell/expansion opportunities.
• Deliver product demos and business cases.
• Lead contract negotiations and account rewrites.
• Collaborate with Sales, Solutions Desk, Implementation, Deployment.
• Manage strategic email campaigns with Marketing.
• Maintain pipeline visibility and accurate forecasting.

Skills

Voice Profile

6 months exp

Sales experience

Open to any accounts

Job description

Accenture in the Philippines is seeking a Customer Service Associate (JR SAM) for a Return to Office setup in Muntinlupa. You’ll work with clients to grow and retain their business by presenting solutions, negotiating contracts, and driving measurable value.

Requirements include at least 6 months of relevant experience, a voice-driven profile, and openness to handling various accounts. Night shift, weekends off, and axis location in Muntinlupa are noted.