Inbound Sales Associate - Night Shift US Support

Accenture; Hinoba-an; On-site; PHP 279,000 - 502,000; Full time

Job summary

Accenture Philippines is hiring an Inbound Sales Representative Associate to support our Next Generation Customer Operations in the US region. You will handle customer queries, manage escalations, and resolve complaints within SLA, primarily via calls with some emails and chats, working in night shift aligned to IST.

Ideal candidates have 1–3 years of experience and a graduation. You will be part of HR Contact Center within the Customer Support vertical, focusing on accurate, empathetic service

Qualifications

• Any Graduation
• 1 to 3 years of experience

Responsibilities

• Solve routine problems largely through precedent and general guidelines
• Interact with your own team and direct supervisor
• Follow detailed to moderate instructions on daily tasks
• Work as an individual contributor within a focused scope
• May be required to work in rotational shifts

Skills

Next Gen Customer Ops

Education

Any Graduation

Job description

Accenture Philippines is hiring an Inbound Sales Representative Associate to support our Next Generation Customer Operations in the US region. You will handle customer queries, manage escalations, and resolve complaints within SLA, primarily via calls with some emails and chats, working in night shift aligned to IST.

Ideal candidates have 1–3 years of experience and a graduation. You will be part of HR Contact Center within the Customer Support vertical, focusing on accurate, empathetic service