Night-Shift Customer Service Pro | Growth & Perks

Jobsavenueph; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Performance Bonus

Sleeping Quarters

Job summary

IBEX is hiring a Customer Service Representative in the Philippines. You will handle calls with empathy, assess customer needs, and deliver helpful solutions while maintaining professionalism. Training and growth are emphasized in a people-first environment.

The role requires strong English communication, reliability, and a willingness to work night shifts with a shifting schedule. Join a team that values excellence and service quality.

Qualifications

• Strong English communication skills.
• Willing to work night shift and shifting schedule.
• Detail-oriented and reliable.
• Self-motivated and committed to learning.
• Team player with integrity.

Responsibilities

• Handle incoming calls with empathy and confidence.
• Understand and assess customer needs to deliver helpful solutions.
• Resolve issues using critical thinking and great communication.
• Meet or exceed productivity and quality goals.
• Handle escalations with professionalism.

Job description

IBEX is hiring a Customer Service Representative in the Philippines. You will handle calls with empathy, assess customer needs, and deliver helpful solutions while maintaining professionalism. Training and growth are emphasized in a people-first environment.

The role requires strong English communication, reliability, and a willingness to work night shifts with a shifting schedule. Join a team that values excellence and service quality.