Night-Shift CSR: Growth-Driven Customer Service Pro

Dreambridge By Jobsavenueph; Philippinen; Vor Ort; PHP 279.000 - 391.000; Vollzeit

Zusammenfassung

IBEX in the Philippines is hiring a Customer Service Representative. Fresh grads and career shifters are welcome. You will handle inbound calls with empathy and provide solutions while meeting quality and productivity goals.

We look for strong English communication, reliability, and a willingness to work night shifts on a rotating schedule. Join a trusted global customer service team and grow with us.

Qualifikationen

• Strong English communication skills
• Detail-oriented and reliable
• Self-motivated and eager to learn
• Team player with integrity and accountability
• Willing to work the night shift and on a shifting schedule

Aufgaben

• Handle incoming calls with empathy and confidence
• Understand and assess customer needs to deliver helpful solutions
• Resolve issues using critical thinking and great communication
• Stay friendly and efficient - even under pressure
• Meet or exceed productivity and quality goals
• Handle escalations with professionalism
• Follow company processes while maintaining a positive attitude

Kenntnisse

English communication

Detail-oriented

Self-motivated

Team player

Fast learner

Night shift

Ausbildung

High School Diploma (Old Curriculum)

Senior High School (SHS) Graduate

Jobbeschreibung

IBEX in the Philippines is hiring a Customer Service Representative. Fresh grads and career shifters are welcome. You will handle inbound calls with empathy and provide solutions while meeting quality and productivity goals.

We look for strong English communication, reliability, and a willingness to work night shifts on a rotating schedule. Join a trusted global customer service team and grow with us.