Night Shift CSR – Onsite Novaliches | PTO & Tuition

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Novaliches in Quezon City is hiring a Customer Service Representative for nightshift to support customers with empathy and accuracy on-site. You’ll handle inquiries, resolve issues, and provide product knowledge, leveraging clear business writing and strong communication to turn everyday interactions into exceptional experiences for our global customers.

Join a team that values learning, inclusion, and a healthy benefits package, with opportunities for career growth within a leading global

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product/service knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC Novaliches in Quezon City is hiring a Customer Service Representative for nightshift to support customers with empathy and accuracy on-site. You’ll handle inquiries, resolve issues, and provide product knowledge, leveraging clear business writing and strong communication to turn everyday interactions into exceptional experiences for our global customers.

Join a team that values learning, inclusion, and a healthy benefits package, with opportunities for career growth within a leading global