Night Shift Customer Service Pro – Onsite in Novaliches

TTEC; Philippines; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for the night shift to be based onsite in Novaliches. You will engage with customers, resolve queries, and provide accurate information with a focus on quality service.

The role suits candidates with a high school diploma or some college, strong communication skills, and a customer-service mindset. Training and growth opportunities are available in a supportive environment.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer service experience

Computer literacy

Education

Senior high school completed

Two years in college

Job description

TTEC is hiring a Customer Service Representative for the night shift to be based onsite in Novaliches. You will engage with customers, resolve queries, and provide accurate information with a focus on quality service.

The role suits candidates with a high school diploma or some college, strong communication skills, and a customer-service mindset. Training and growth opportunities are available in a supportive environment.